FAQ

Do you ship Internationally?

A: We will provide you with the best possible services and solutions. Shipment* will be forwarded by UPS, FEDEX, TNT and EMS depends on customers request. What is the shipping cost and estimated time of delivery?

A: The estimated shipping costs will be informed to you based on the official costs of the selected International Couriers*. Delivery times shall be approximately 2 to 3 weeks and shall begin when the order received with 30% Downpayment.

 

What payment option do you provide?

A: Payment options are can be done by using a credit card*, paypall account and bank transfer or international money wire depends on the customers requested. How can i contact you if i have other questions?

A: For any other inquiries please visit our 24 hours Customer Service Chat* at Skype:ucsilverbali, or contact us via email: info@ucsilverbali.com

 

Can you make special custom designs?

A: Yes, as our client, UC Silver Creative team will be able to assists you in developing new designs* to your needs. You are able to send us your own sketches and ideas through the new design process.

 

Can my jewelry be repair in your store?

A: Yes, as our client who have purchased our UC’s products. You will be entitled to 1 year UC Silver service guarantee*

*Specific Terms and Conditions may applied.